Legal
Last updated — 2024
01
We accept returns within 14 days of delivery.
Items must be:
We reserve the right to reject returns that show signs of wear, damage, staining, odors, or alteration.
02
The following items cannot be returned:
03
We currently offer exchanges for size only, subject to stock availability.
If your requested size is unavailable, a store credit will be issued.
04
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at trusayldn@gmail.com.
Please include:
We will arrange a replacement or refund where appropriate.
05
Once your return has been received and inspected, refunds will be processed to your original payment method within 5–10 business days.
Original shipping costs are non-refundable.
06
Customers are responsible for return shipping costs unless the item received is faulty or incorrect.
07
International customers are responsible for any customs duties, taxes, or import fees. These charges are non-refundable.